Tim St Clair

Over the past 23 years, I've fallen in love with wrestling a business challenge and solving it with interfaces that make customers satisfied and brands money.

Who I am: Father. Motorcycle enthusiast. Outdoorsman. Adventurist.
What I am: Passionate. Leader. Realist. Evangelist.

OneTechnologies

2018-Present

Creative Director

Managed a team of UX/UI designers and Content writers for this subscription based company providing all 3 credit bureau scores and reports.

  • Increased enrollment conversion rate by more than 16% in a year

  • Increased marketing email open rates by more than 10%

  • Implemented InVision DSM across company to improve branding, inter-team communication and improve development handoffs.

Ansira

2010 - 2017

Assistant Vice President, User Experience

Managed a team of experience designers and ux architects in the planning, functional requirements and design of websites, applications and email for all clients in the Ansira portfolio.

  • Through intensive customer surveying and testing, led the previously brick an mortar,
    Rent-A-Center business from a simple online lead form, to full ecommerce website

  • Designed and tested the new single-sign on profile and pet management system across
    all Purina pet care brands

  • Redesigned the Anheuser-Busch events sales force portal to improve large event sales
    and operations

RAPP
VP, Digital - User Experience

2008 - 2009

Established a new vision and structure of the RAPP Dallas digital group. Management of user experience, digital creative team, and front-end developers. Led the day-to-day operations and digital processes. Worked in collaboration with other agency departments and clients to define processes, execute digital planning and role out of client websites, emails and mobile applications.

Handango

2007 - 2008

Director, User Experience

Led the user experience team of this leading retailer of mobile software in developing best-in-class online and on-device customer shopping experiences. Management of experience design, creative and front-end development resources for a broad range of consumer facing and back office projects.

Sabre Holdings

2005 - 2007

Director, Creative Services

Responsible for all print, digital and trade show creative products for all Sabre brands, other than Travelocity. Worked collaboratively with marketing teams and internal product groups to plan, design and execute both internal and customer facing digital and marketing products with the goal of increased sales or customer retention. 

American Airlines

2003 - 2005

UX Lead/Creative Director

Led all experience design initiatives within AA’s digital marketing team. Responsible for all design and creative for AA.com and the self-service ticketing kiosks.

Xceed

2002 - 2003

Creative Director 

Led information design, creative design and front-end development teams in the planning, design and development of several large-scale ATG e-commerce implementation efforts.

SixtyFootSpider

1997 - 2000

Creative Director 

Creative direction, content creation and digital development that produced industry recognized and award-winning digital work. Played key role in SIxtyFootSpider business strategy, growth and brand evolution.

Million & McCabe 

1995 - 1997

Art Director 

Design and art direction of direct marketing and specialized advertising for a broad range of Christian based non-profit clients. Helped start and grow the new digital side of the business.